Collections
Collections
Collections are reading paths for a particular situation. Basic materials give you the minimum to feel confident with your phone today; in-depth ones are for those who want to understand the terms and how everything works. Within each collection, the order runs from simple actions to concepts. If your situation is not here, open the topic map: there, materials are grouped by subject rather than by occasion.
Helping your family with a phone means not doing it for them, but sitting beside them and offering hints. That way the skill stays with them, not with the helper.
Only published materials from the reference go into a collection. We do not include advertising, rankings of phones and apps, or links to particular products, banks or operators. If a material on the topic is not ready yet, we do not put a placeholder in its place — we honestly keep the collection shorter.
Your first week with a smartphone
For those who have just got a new phone and want to spend a few calm days setting it up to suit them and learning to call their family.
- Five settings to start withBasic
A short example on the home page — the quickest way into the subject.
- Answers about the smartphone and settingsBasic
Large text, volume, updates and emergency calls.
- Smartphone termsIn depth
Glossary: app, notification, update, backup.
For children and grandchildren: how to help
For those helping parents and grandparents learn the smartphone who want to do it patiently, without frustration and without "here, let me do it".
- Video calls with the grandchildrenBasic
Eight steps with hypothetical examples — easy to go through together, sitting side by side.
- Reference topicsBasic
A topic map that makes it easy to choose what to learn next.
- New articlesBasic
The feed of materials: you can send your family a link to the one they need.
Keeping money safe
For those who use a banking app or card and want to know in advance how to tell a scammer from a real bank employee.
- Answers about money and scamsBasic
Calls "from the bank", relatives asking for money, the official Gosuslugi address.
- What to do when someone calls "from the bank"Basic
A short answer on the home page: hang up and call back yourself.
- Safety glossaryIn depth
Phishing, one-time codes, two-factor authentication, social engineering.
Related sections
Sources
- SG21 reference materials
- Bank of Russia — financial literacy materials
Information is current as of the preparation date. Smartphone menus and settings change with system updates, so the names of options on your device may differ. Look for exact steps in your phone manufacturer's guide, and for the rules of your bank and the Gosuslugi portal on their official websites.